General sales conditions Fighting World (bvba)
CF-FASHION & FIGHTING WORLD BVBA
Schepersweg 24 – 3600 Genk
0032(0)474/916007 or 0032(0)474/766703
RPR Antwerp – Tongeren department
Article 1: General provisions
The e-commerce website of CF-Fashion & Fighting World, a BVBA with registered office at 3600 Genk, Schepersweg 24, BTW BE 0842.879.124, RPR Antwerp – Tongeren department, offers its customers the opportunity to purchase the products from its webshop online. to buy.
These Terms and Conditions ("Terms") apply to any order placed by a visitor to this e-commerce website ("Customer"). When placing an order via the webshop of CF-Fashion & Fighting World, the Customer must expressly accept these Conditions, thereby agreeing to the applicability of these Conditions, to the exclusion of all other conditions. Additional terms and conditions of the Customer are excluded, unless they have been expressly accepted by CF-Fashion & Fighting World in advance, in writing.
Article 2: Price
All prices stated are expressed in EURO, always including VAT and all other duties or taxes required by the Customer. If delivery, reservation or administrative costs are charged, this will be stated separately. The price statement refers exclusively to the articles as described verbatim. The accompanying photos are intended for decorative purposes and may contain elements that are not included in the price.
Article 3: Offer
Despite the fact that the online catalog and the e-commerce website are compiled with the greatest possible care, it is still possible that the information offered is incomplete, contains material errors, or is not up-to-date. Obvious mistakes or errors in the offer are not binding on CF-Fashion & Fighting World. CF-Fashion & Fighting World is only bound to an obligation of means with regard to the correctness and completeness of the information provided. CF-Fashion & Fighting World is in no way liable in the event of manifest material errors, typesetting or printing errors.
If the Customer has specific questions about e.g. sizes, color, availability, delivery time or delivery method, we request that the Customer contact our customer service in advance email@example.com
The offer is always valid while stocks last and can be adjusted or withdrawn at any time by CF-Fashion & Fighting World. CF-Fashion & Fighting World cannot be held liable for the unavailability of a product. If an offer has a limited period of validity or is subject to conditions, this will be explicitly stated in the offer.
Article 4.1: Online purchases
Conclusion of a contract
4.1 The presentation of our products in the Fightingworld online shop is only a non-binding invitation to order goods from us.
4.2 If you wish to place an Order, you must create an Account on the Sites, and you must follow the instructions on the Sites for placing an Order and adjusting your future order before placing it through the Sites.
4.3 By sending the order you make a binding offer for the conclusion of a purchase contract.
4.4 The quotation is accepted by us upon delivery of goods. The automatically generated order confirmation email does not yet constitute acceptance of the quotes, but merely documents that the order has arrived at us. We are free to decide whether or not to accept an order. If we do not fulfill an order, we will inform you immediately.
4.5 If, during the processing of your order, we determine that the goods you have ordered are not available, you will be informed by e-mail. A contract about the unavailable goods is not concluded.
4.6 We only sell our goods to end consumers aged 18 years and over and only in quantities that are customary in the trade.
All prices mentioned on the website include 21% VAT unless otherwise stated. (because the price is excl. is also stated, but it says that this is excl.)
The Customer can choose between the following payment methods • by bank transfer to account number BE23 1430 9151 8591
If a transfer has not been made within 14 days of the invoice date, we will send you a reminder email. If the amount has not been transferred 14 days after the reminder email, you will receive a 1st reminder.
CF-Fashion & Fighting World is entitled to refuse an order due to a serious shortcoming of the Customer with regard to orders in which the Customer is involved.
Article 4.2: Returns/Exchanges and execution of the agreement
All items purchased in the Fightingworld online shop can be returned to us for Returns/Exchanges within 10 working days of receipt. The goods are returned unused and undamaged. It is only permitted to try on the articles as is customary when trying on clothing/material in a store. The goods are returned in original packaging and provided with the original tags and labels, including original or copy invoice. The direct costs of returning the goods shall be borne by the Customer.
Put the exchange/return items in the original packaging. Stick the return label over the old address sticker and send the package within 10 working days. Ask for a shipping receipt and keep it carefully.
After receiving the return, Fightingworld will send a confirmation of receipt
Fightingworld exchanges the item (if in stock) or makes you a digital voucher (valid for 1 year from the moment it is sent to you) worth the returned amount excluding delivery costs, depending on your wish, this code will be used as soon may be sent to your email.
Pay attention! If the item is not returned in the original packaging, if the packaging and/or the product is damaged, we may charge costs.
Article 5: Delivery and execution of the agreement
After you have placed an order, you will receive an automatic confirmation email from us, the delivery time is between 1 and 14 working days after receipt of payment, depending on our stock. (Exceptions may occur due to force majeure)
Once your order has left the warehouse, you will receive a shipping confirmation by email with a DHL Track & Trace link. After the transfer to our parcel service, it takes 48h (within the Benelux) before your order is delivered to the delivery address.'
How is the delivery done:
Delivery within 48h in the Benelux, after receiving message --> 'Shipped' in your account
Delivery is always against signature
- 1 delivery attempt (incl. home delivery attempt at the neighbors)
- if no one is at home
- package available next working day (or Saturday) in parcelshop (collection point) during 7 days - message is left in the recipient's mailbox
- packages > 20 kg or > 80x50x35, a second delivery attempt will be made for this, if no one is home again, this package will be ready the next working day in a DHL Parcel Terminal - message is left in the mailbox of the recipient
- Consumer is informed by e-mail when package is ready for collection
Within NL & LU: multiple delivery attempts
Items ordered through this webshop are delivered in Europe
The delivery is made by our partner DHL, Fightingworld is not liable in the event that the delivery period becomes longer due to DHL, nor for the loss of the ordered items or in the event of a strike. The transport risks are for the account of the buyer, who must submit a reasoned objection to DHL within five (5) working days from the delivery date. Incidentally, it is expressly stated that the ownership of the ordered items only transfers to the buyer after full payment of the total invoice amount, including the delivery costs. All other risks of loss of and damage to the items are transferred to the buyer upon delivery.
Unless otherwise agreed or expressly provided otherwise, the goods will be delivered to the Customer's place of residence within the delivery period stated at the checkout of your order.
Any visible damage and/or qualitative shortcoming of an article or other shortcoming in the delivery must be reported by the Customer to CF-Fashion & Fighting World without delay. The risk of loss or damage passes to the Customer as soon as he (or a third party designated by him, who is not the carrier) has taken physical possession of the goods. However, the risk already passes to the Customer upon delivery to the carrier, if the carrier has been instructed by the Customer to transport the goods and this choice was not offered by CF-Fashion & Fighting World.
Article 6: Gift voucher and Discount voucher and implementation of the agreement
6.1 Gift voucher and implementation of the agreement
Below conditions apply to the use of a gift voucher that is offered to you by CF-Fashion & Fighting World. By using this gift card you automatically agree to the following conditions:
1. This gift voucher is valid for 1 year.
2. Gift voucher is transferable to other persons so that you can also give it as a present.
3. Gift voucher can only be exchanged on the website of www.fightingworld.be.
4. This gift card has a fixed value.
5. The General Terms and Conditions of CF-Fashion & Fighting World apply to this gift voucher.
6. Gift voucher cannot be combined with other promotions.
7. Gift voucher cannot be exchanged for money, (partial) refund and resale is not possible.
8. The gift voucher can be used for any amount (greater, equal to or smaller), the gift voucher remains usable until the residual value is 0
9. Gift vouchers cannot be merged. You can only use 1 gift card per order!
10. No compensation will be made in the event of theft or loss. Loss also includes the (accidental) deletion of e-mails.
11. Submitting an incorrect recipient email address is the customer's responsibility.
How do I make a gift card:
- Go all the way to the bottom of the website - click at 'extra' on 'gift voucher'
• Fill in all details correctly (Make sure that the recipient's e-mail address is correct)
• This gift card will be emailed to the recipient once your payment has been completed successfully.
How do I use a gift card:
- Go to "View shopping cart" and enter your code: enter the code exactly (numbers, letters, dashes).
- Proceed to checkout and place order
- Your discount will be calculated automatically
If you have any questions or comments about the use of discount codes or problems entering them, please contact our customer service.
6.2 Discount coupon and execution of the agreement
The conditions below apply to the use of discount codes that are offered to you by CF-Fashion & Fighting World. By using these discount codes you automatically agree to the following conditions:
1.These conditions apply to digital and printed discount codes offered by CF-Fashion & Fighting World.
2. The nature, duration and expiry date of an offer and other specific conditions of use can be found in the expression in which the discount code is included. Each discount code is valid for a certain period, after this period the discount code can no longer be used.
3. You can use a maximum of 1 discount code per order. Discount codes only apply in combination with other discount percentages, discount promotion and discounts if they are specifically indicated.
4. Discount codes issued by CF-Fashion & Fighting World can be used for purchases on the website www.fightingworld.be.
7. Unless otherwise stated, each discount code can only be used once per person and per e-mail address.
8. If a discount code is used for items whose (total) price is below the value of the discount code, the remaining value of the discount code will expire.
9. Offers are valid while stocks last.
10. You cannot exchange discount codes for money. You cannot get a discount with a discount code on products other than the products to which the relevant discount code promotion applies and which are further described in the expressions in which the discount code is included.
11. Discount codes are provided once. No reimbursement will be made in the event of theft or loss. Loss also includes the (accidental) deletion of e-mails.
12. It is not allowed to change or falsify discount codes, including hacking, spreading viruses, spamming or forwarding.
13. You cannot use discount codes for commercial purposes and/or purposes other than those for which they were issued.
14. Every (attempted) fraud or other unauthorized act is registered and leads to the use of discount codes being denied.
How do I use a discount code:
• The conditions and possibilities for use differ per discount code.
• Read the e-mail/flyer in which the discount code is stated carefully.
- Place one or more items in your shopping cart.
- Go to "View Cart" and enter your discount code: enter the code exactly (numbers, letters, dashes).
- Proceed to checkout and place order
- Your discount will be calculated automatically
If you have any questions or comments about the use of discount codes or problems entering them, please contact our customer service.
Article 7: Retention of title
The delivered items remain the exclusive property of CF-Fashion & Fighting World until full payment by the Customer. The Customer undertakes, if necessary, to point out to third parties the retention of title of CF-Fashion & Fighting World, e.g. would come to seize.
Article 8: Right of withdrawal
The provisions of this article only apply to Customers who purchase items online from CF-Fashion & Fighting World in their capacity as consumers.
Irrespective of your legally established right of withdrawal, we voluntarily give you the opportunity to return the goods purchased from us. On this basis, you can return all items purchased in the Fightingworld online shop to us within 14 working days of receipt. The goods are returned unused and undamaged. It is only permitted to try on the articles as is customary when trying on clothing/material in a store. The goods are returned in original packaging and with the original tags and labels.
To exercise the right of withdrawal, the Customer must inform CF-Fashion & Fighting World, Scherpersweg 24 3600 Genk, of his decision via an unambiguous statement (see the form at the bottom of these sales conditions, Annex 1) via firstname.lastname@example.org. to revoke the agreement.
In order to comply with the withdrawal period, the Customer must send his communication regarding his exercise of the right of withdrawal before the withdrawal period has expired.
The Customer must return or hand over the goods to CF-Fashion & Fighting World immediately, but in any case no later than 14 calendar days after the day on which he has communicated his decision to withdraw from the agreement to CF-Fashion & Fighting World, sharper road. 24 3600 Genk. The Customer is on time if he returns the goods before the period of 14 calendar days has expired.
The direct costs of returning the goods shall be borne by the Customer.
If the returned product is in any way diminished in value, CF-Fashion & Fighting World reserves the right to hold the Customer liable and to claim compensation for any loss in value of the goods resulting from the use of the product. goods by the Customer that goes beyond what is necessary to establish the nature, characteristics and functioning of the goods.
Only items that are in the original packaging, together with all accessories, instructions for use and invoice or proof of purchase can be returned.
"If the Customer has requested that the provision of services be started during the withdrawal period, the Customer will pay an amount proportional to what has already been delivered at the time of notifying us that he cancels the contract, compared to the full implementation of the agreement."
If the Customer withdraws from the agreement, CF-Fashion & Fighting World will only refund the customer with a digital voucher (valid for 1 year), by e-mailing a code to the e-mail address provided by the customer in his account, to value of the returned goods, excluding delivery costs. In the case of sales agreements, CF-Fashion & Fighting World can wait to create the voucher until it has received all the goods back, or until the Customer has demonstrated that he has returned the goods, whichever comes first.
Any additional costs resulting from the Customer's choice for a different method of delivery than the cheapest standard delivery offered by CF-Fashion & Fighting World will not be refunded.
The Customer cannot exercise the right of withdrawal for:
service agreements after the full performance of the service
the delivery or provision of goods or services whose price is subject to fluctuations in the financial market over which CF-Fashion & Fighting World has no influence and which may occur within the withdrawal period;
the delivery of goods manufactured according to the Customer's specifications, or which are clearly intended for a specific person;
the supply of goods that spoil quickly or with a limited shelf life;
the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene and of which the seal has been broken after delivery;
the delivery of goods that are irrevocably mixed with other products after delivery by their nature;
the delivery of sealed audio and sealed video recordings and sealed computer software, the seal of which has been broken after delivery;
the supply of newspapers, periodicals or magazines, with the exception of contracts for a subscription to such publications;
the provision of accommodation other than for residential purposes, transport of goods, car rental services, catering and services relating to leisure activities, if a specific date or period of implementation is provided for in the agreements;
the contracts for services for betting and lotteries;
the delivery of discounted articles and promotions.
Pay attention! A revocation is NOT a return: —> see Article 4.2: Returns/Exchanges and execution of the agreement
Article 9: Warranty
Unless expressly agreed otherwise, the statutory warranty provisions apply. To invoke the warranty, the Customer must be able to present proof of purchase. Customers are advised to keep the original packaging of the goods. For items purchased online and delivered to the Customer's home, the Customer must contact customer service and return the item to CF-Fashion & Fighting World at its expense. In the event of a defect, the Customer must inform CF-Fashion & Fighting World as soon as possible. In any case, any defect must be reported by the Customer within a period of 10 working days after its discovery. Afterwards, any right to repair or replacement lapses. The (commercial and/or legal) warranty never applies to defects that arise as a result of accidents, neglect, falls, use of the article contrary to the purpose for which it was designed, non-compliance with the instructions for use or manual, adjustments or changes to the item, heavy-handed use, poor maintenance, or any other abnormal or incorrect use.
Article 10: Customer service
The customer service of CF-Fashion & Fighting World can be reached on telephone number +32 474.91.60.07, by e-mail at email@example.com or by post at the following address schepersweg 24 -3600 Genk. Any complaints can be directed to this.
Article 11: Sanctions for non-payment
Without prejudice to the exercise of other rights available to CF-Fashion & Fighting World, in the event of non-payment or late payment from the date of default, by operation of law and without notice, the Customer owes an interest of 10% per year on the unpaid amount. . In addition, by operation of law and without notice, the Customer owes a fixed compensation of 10% of the amount concerned, with a minimum of 25 euros per invoice.
Without prejudice to the foregoing, CF-Fashion & Fighting World reserves the right to take back items that have not been paid (in full).
Article 12: Privacy
The controller, CF-Fashion & Fighting World, respects the Belgian law of 8 December 1992 regarding the protection of privacy in the processing of personal data.
The personal data provided by you will only be used for the following purposes: for the execution of your orders; for the promotion of your own legitimate commercial interests within the framework of an individual customer service, provided you agree; to subscribe/unsubscribe from the newsletter; for contacting us; for your participation in competitions; for system security.
You have a legal right to access and possibly correct your personal data. Provided proof of identity (copy of identity card) you can obtain a written notification of your personal data free of charge via a written, dated and signed request to CF-Fashion & Fighting World, Schepersweg 24 3600 Genk, firstname.lastname@example.org. If necessary, you can also ask to correct the data that would be incorrect, incomplete or irrelevant.
In case of use of data for direct marketing: You can object free of charge to the use of your data for direct marketing. For this you can always contact CF-Fashion & Fighting World, Schepersweg 24 3600 Genk, email@example.com
In order to guarantee an optimal service for our customers, we pass on the data to other companies to the extent permitted by law and necessary for our communication. This data is only passed on for the proper fulfillment of the contract.
Use of your personal information for advertising purposes
With a view to individual customer service, we only use your address details for our own advertising purposes. This data is therefore not passed on for external marketing purposes.
The customer is responsible for keeping his login details and the use of his password confidential. Your password is stored encrypted, so CF-Fashion & Fighting World has no access to your password.
CF-Fashion & Fighting World keeps online (anonymous) visitor statistics to be able to view which pages of the internet site are visited to what extent.
If you have any questions about this privacy statement, please contact us.
During a visit to the site, 'cookies' may be placed on the hard disk of your computer. A cookie is a text file that is placed by the server of a website in the browser of your computer or on your mobile device when you consult a website. gt. Cookies cannot be used to identify individuals, a cookie can only identify a machine.
[…] [Indicate which type of cookies are used and for what purpose:
'First party cookies' are technical cookies that are used by the visited site itself and that aim to make the site function optimally. Eg: settings that the user has made during previous visits to the site, or: a pre-filled form with data that the user has made during previous visits.
"Third Party cookies" are cookies that do not come from the website itself, but from third parties, e.g. an existing marketing or advertising plug-in. eg. cookies from Facebook or Google Analytics. For such cookies, the site visitor must first give permission – this can be done via a bar at the bottom or top of the website, with reference to this policy, which does not prevent further surfing on the website].
You can set your internet browser in such a way that cookies are not accepted, that you receive a warning when a cookie is installed or that the cookies are subsequently removed from your hard drive. You can do this via the settings of your browser (via the help function). Keep in mind that certain graphic elements may not appear correctly, or that you will not be able to use certain applications.
Article 14: Infringement of validity - non-renunciation
If any provision of these Terms is held to be invalid, illegal or void, this shall in no way affect the validity, legality and applicability of the other provisions.
Failure at any time by CF-Fashion & Fighting World to enforce any of the rights listed in these Terms, or to exercise any right hereof, will never be considered a waiver of such provision and will never affect the validity affect these rights.
Article 15: Change of conditions
These Conditions are supplemented by other conditions that are explicitly referred to, and the general sales conditions of CF-Fashion & Fighting World. In the event of any contradiction, these Terms and Conditions shall prevail.
Article 16: Evidence
The Customer accepts that electronic communications and backups can serve as evidence.
Article 17: Applicable law - Competent court
Belgian law applies, with the exception of the provisions of private international law on applicable law and with the exception of the Vienna Convention on Contracts for the International Sale of Goods. Unless the Customer is a consumer, the courts of the district of Antwerp – Tongeren department are exclusively competent in the event of any disputes.
Appendix 1: Model withdrawal form
Dear Customer, You only have to fill in and return this form if you want to revoke the agreement. CF-Fashion & Fighting World can be reached on telephone number +32 474.76.67.03, by e-mail at firstname.lastname@example.org or by post at the following address schepersweg 24 -3600 Genk:
I/We (*) hereby give notice to you that I/we (*) have entered into our agreement regarding the sale of the following goods/provision of the following service (*)
Ordered on (*)/Received on (*):
Name(s) consumer(s) :
Address consumer(s) :
Signature of consumer(s):
(*) Strike out what is not applicable.